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Reputation Management

Monitor and manage your online reputation.

Reputation Management helps cut through the clutter associated with managing online reputations. Get control over the most critical aspects of your reputation, including reviews, listings, and social media.

Connecting with customers is easy with built-in intelligent review responses and powerful review insights backed by artificial intelligence! And with reporting built right in, it can show you how it has helped you improve your reputation over time.

With the Product-Led Growth Program, you can offer prospects a free version of Reputation Management and let them tell you when they’re ready to be a paying client.

Does customers like you?

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Compile Reviews

Compile reviews from dozens of sites so you can easily see what’s being said about a business online.
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Improve Search Rank

Improve search rank by identifying online business listings that are inaccurate or missing from essential directories and online listing sources.
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Use Competitive Benchmarking

Use competitive benchmarking to see how a business stacks up to the competition on social media outlets and local search.
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Monitor Mentions

Monitor where a business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.
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Customer Reach

Every small business owner knows that marketing is crucial to success.
But where do you start? With K2J Digital Marketing by your side you’ll have expert digital marketing advice at every turn
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Growth & Sales

Respond to Google and Facebook reviews in just two clicks using pre-loaded default templates. Plus, your clients can edit or delete any templates and customize their own.

 

 

Frequently Asked Questions

What is reputation management?

The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.

What is presence management and how does it help local businesses?

Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites, and social networks are crucial.

Why is online review monitoring important?

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.